Refund Policy

🔷 REFUND & RETURN POLICY – FaisalMart.store

1️⃣ At FaisalMart.store, your satisfaction is our top priority. We ensure a smooth and transparent refund and return process.

2️⃣ Every request is handled promptly to maintain a premium shopping experience.

3️⃣ Products must be returned in their original condition and packaging.

4️⃣ Items damaged due to customer misuse or negligence are not eligible for return or refund.

5️⃣ Return requests must be submitted within 7 days of receiving the product.

6️⃣ Once the returned item is received and inspected, refunds will be processed within 5–7 business days.

7️⃣ Refunds will be issued using the same payment method used during checkout.

8️⃣ FaisalMart.store does not cover any bank or payment gateway fees incurred during the refund process.

9️⃣ Exchanges for different sizes or products are possible if the item is in stock and eligible for return.

10️⃣ Customers requesting an exchange are responsible for any additional shipping charges, if applicable.

11️⃣ Returned items must be shipped using a secure and reliable courier service.

12️⃣ FaisalMart.store is not responsible for lost or damaged parcels during return shipping.

13️⃣ This Refund & Return Policy may be updated occasionally to maintain premium service standards.

14️⃣ Updated versions will always be displayed on this page.

15️⃣ For any questions, clarifications, or support regarding refunds and returns, contact us at faisalmart200@gmail.com.